About Metro Prepaid
Metro Prepaid was formed in 2015 to help property owners collect water and electricity payments from tenants using prepaid meters.
We are the number one provider of prepaid water meter services in South Africa, known industry-wide for our passionate service.
Our core team, who have been with us since the beginning, were responsible for the explosive growth in prepaid electricity sub metering in South Africa under the citiq brand, which was disposed of in 2017.
Metro Prepaid is based in Maitland, Cape Town, where we have:
- a Customer walk-in centre for clients
- a distribution facility and
- a 24/365 Help Desk
We also have distribution offices in Midrand (serving Gauteng, NW, Limpopo & Mpumulanga) and Pietermaritzburg (KZN).
Metro Prepaid is customer-centric – we are totally passionate about serving our customers, whether they be Property Owners, Meter Sellers, Installers or Tenants.
This is not idle talk – it is part of our DNA!
We aim to offer our Customers prepaid products which are:
- simple – off-the-shelf, simple to install, quick to register
- efficient – get the job done with the least fuss
- transparent – our fee structures are fully disclosed and easy to understand
- best value – commitment to provide the lowest meter prices and the best value service fees
supported by a friendly, approachable and committed team of individuals striving to be the BEST in all respects.