Metro Prepaid registers each meter to the owner of the property where it is installed. Join the thousands of property owners that register sub meters with us every month.
Registration information includes:
Registration can be done telephonically with our Help Desk in as little as 10 minutes.
Metro Prepaid’s terms and conditions are available on the installation form, prepacked with the meter, or call our help desk and ask us to send you a copy.
With Metro Prepaid, property owners can terminate their contract with 30 days' notice.
As fixture the meter will transfer to the new owner unless the parties agree otherwise. The new owner must contact our helpdesk on 087 354 5566 immediately after transfer to arrange the transfer of the prepaid meter to their name.
Metro prepaid standard fee will be based on the municipal tariff set, updating the tariff when municipal tariffs increase is part of the service.
Speak to our help desk you might be on the incorrect tariff. Residential tenants can ask their landlords to pay our fee.
The tariff should be equal to the municipal rate, however the tariff may have been adjusted at the owners request to include:
The tariff may also be impacted by how you pay.
Metro Prepaid automatically adjusts your tariff when municipal tariff changes.
Metro Prepaid will willingly assist you port any STS prepaid sub meter from your current service provider to Metro Prepaid.
Yes, terms and conditions apply but Metro Prepaid sub meters can be ported to an alternative service provider if the property owner requests this.
Keeping a record of municipal meter numbers helps to identify the location of the sub meter.
No, Metro Prepaid sub meters are coded only for use on the Metro Prepaid vending network.
Metro Prepaid Support